FAQ
The Answers You Need
The following is a carefully thought-out and curated list of the questions that several customers have asked in the past. If you have a question for us, please go through our list before getting in touch. If you still can’t find the answers you’re looking for, please contact us directly and someone on the team will be happy to assist you.
What if I'm not satisfied with Aelius?
You can give your feedback to us at our email: aelius@aelius.com
We'll be more than happy to look through what made you dissatisfied with our eco-village.
What are the facilities included in the price for our rooms?
Breakfast is included, as well as the spa, fitness and usage of the bicycles, for additional payment a horse riding tour and jets could be provided. During the weekend, the restaurant hosts annual wine degustations, which are booked in advance.
Is there a parking for our cars?
Yes, there is a parking, however, due to our environmentally friendly policy it is located outside the actual resort area. It is 15 minutes walk away from the reception, but don't worry - our smart electric golf cars are at your service.
Is the resort suitable for kids?
The resort is perfect for families with small kids and teenagers. There are a bunch of activities available for every single age group, and we believe that every guest can find an enjoyable way to spend their free time. The amazing park and the fields surrounding the dam guarantee the quality of the air and water as well the beauty of nature.